Top 8 Tips for to Find Just the Right Roadside Assistance Service for You
Roadside assistance plans are designed to provide help to motorists when they face a roadside emergency like a car stalling out and not restarting, a dead battery, a flat tyre and a number of other situations. When such an emergency takes place, the affected motorist under the plan can call the company and ask for assistance. The company then will dispatch a professional service provider like tow truck or locksmith etc to help.
Several people get daunted about the difference in roadside assistance coverage and not-so-honest agents and salespersons make the condition worse. Here are things to consider while choosing just the right roadside assistance plan for you.
1. Evaluate Basic Services
Look for which services are available under the plan and evaluate them. They should include towing, jump-starting, pulling your vehicle out from snow or mud, flat tyre change, fuel delivery and lockout or lost key service. All these services may have different prices and benefits. You can compare them with other companies.
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Roadside assistance plans vary greatly in price. Some even have additional charges if you want to add family members. These plans typically bill for yearly membership; but some may charge monthly and some even may charge per incident. If you are inquiring for a plan for the first time, find out if you can skip a long-term commitment. As far as possible, opt for a service like car towing services in Sydney, Melbourne from Roadside Response, because they require no membership and you can get their prompt high quality assistance on demand.
3. Towing Destination
Inquire about up to where your vehicle will be towed under the plan. It will typically be towed to the nearest repair shop or the one chosen by you within specific limits, which is usually around 5 miles under a basic plan and up to 100 miles under a premium plan. If the car has to be towed farther than the specified distance, you will have to pay for the additional mileage.
4. Limits on Calls
Often you are allowed to make four service calls during a period of 12-month membership, after which you may not be covered or may have to pay on your own. Of course, if you choose a service like Roadside Response, there is no limit on calls as you can call them whenever there is an emergency.
5. Availability of Service
Usually plans have contracts with local repair centres and tow truck operators. Some take pride in having such service providers all through the nation. Find out if the plan you are considering has service providers in your area or in the area where you are about to travel.
6. Eligibility of Vehicle
Typically passenger vehicles are covered by most plans. However some plans offer separate or added coverage for other vehicles like motorcycles, trailers and RVs. You should find out if your vehicle can be covered by the plan you are considering.
7. Available Add-ons
Many plans offer additional benefits too. Find out if it’s the case with the plan you want to buy. The add-ons are in the form of trip-planning tools, insurance for trip interruption, warranties on repair services, rewards for recovering your stolen vehicles and rebates on car repairs and other services.
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8. Testimonials and Reviews
Search the web to check the opinion of others about the service you are planning to buy. Check whether there any complaints about the service or if people are overall happy about their work. Search online with the name of the company and plan, and search with words like ‘complaints’ and ‘reviews.